CUSTOMER | 7 ATTRIBUTES OF AGILE GROWTH™
Does your customer life cycle drive revenue growth?
"Customer service should not be a department. It should be the entire company." - Tony Hsieh
Using the 7 Attributes of Agile Growth framework, better understand who your core customers are; their wants, needs, desires and fears. Define the key components in your customers’ life-cycle using a documented system that is measurable and actionable. Growth in sales is always easier to achieve when your core customer, customer life-cycle and brand promise are aligned.
If you are unsure if your customer life-cycle analysis is attracting the right customers for your business, take the 7 Attributes of Agile Growth assessment and discuss the results with a Gravitas Impact certified business coach.
Customer Resources
As a Business Growth Strategist, Hans Schulte offers you access to an exclusive library of practical and internationally proven resources and tools as part of the 7 Attributes of Agile Growth framework. The library includes reference material from well-known authors, business consultants and CEO’s, experts in the field of customer acquisition and retention. Regularly updated to incorporate innovation and evolving market forces.
MINI ASSESSMENT
Does your organisation have a compelling story to tell that elicits positive action from new and existing customers?
If you are not sure, use our simple, yet powerful tool developed to help you assess your customer likeability.
CUSTOMER RECOMMENDED READING
NEVER LOSE A CUSTOMER AGAIN
Author: Joey Coleman
Award winning speaker and business consultant, Joey Coleman, shares with you his philosophy & methodology for dramatically increasing customer retention and your bottom line.
UPLIFTING SERVICE
Author: Ron Kauffman
Discover how the world's best performing companies deliver outstanding customer service and create a sustainable culture of brand recognition and loyalty.
THE POWER OF MOMENTS
Author: Chip Heath & Dan Heath
Learn why certain, brief experiences often have a huge impact on our lives and how you can create such extraordinary moments in life and work intentionally.
DELIVERING HAPPINESS
Author: Tony Hsieh
Tony Hsieh is the CEO of Zappos, a delivery company success story. Discover how delivering differently enabled him to get to the top of his industry quickly.
THE INSIDE ADVANTAGE
Author: Robert H Bloom
Discover the hidden potential that already exists in your business and learn how to use it to create a foundation for future growth.
VALUE PROPOSITION DESIGN
Author: Alexander Osterwalder
A practical and engaging guide on how to create and sell products / services that customer really want.
GET ON THE PATH TO SUCCESS
Are you ready to clarify your goals, refine your systems and create strategies for scalable sustainable business growth? Contact Hans to discover how he can help move your business forward.